Gainix is an Arabic and English fitness and nutrition app. It calculates your daily calorie and macronutrient targets from your profile, builds nutrition and workout plans around your goal and your schedule, and lets you log what you actually eat and lift.
Get in touch
Email us and a person will reply. There is no ticket system and no bot.
Please include which device you are using and what you were doing when the problem happened — it usually saves a round trip.
Common questions
I forgot my password
Tap Forgot password on the sign-in screen. We email you a link that opens the app and lets you set a new one. If the email does not arrive within a few minutes, check your spam folder before writing to us.
I want to delete my account
Open Profile → Delete Account in the app. It is immediate and permanent. If you have already uninstalled the app, our account deletion page explains how to request it by email.
My calorie target looks wrong
Targets are calculated from the age, height, weight, activity level and goal in your profile, so the usual cause is one of those being out of date. You can edit them in the app and the targets recalculate. Note that these are estimates for general fitness use, not medical guidance — see our Terms of Service.
The app suggested something I am allergic to
Please tell us immediately at [email protected]. The app avoids foods only when the allergy is recorded in your profile, so first check that it is listed there. Always read the ingredients of anything you eat.
I found a bug
Email us with what you did, what you expected, and what happened instead. A screenshot helps more than anything else.
Before you start
Gainix is a fitness and nutrition tool, not a medical service. Talk to a doctor before changing your diet or exercise routine, particularly if you are pregnant or have a medical condition.